Frequently Asked Questions

Take a look at our most frequently asked questions below. Still wondering about something? Get in touch with us at any time before, during or after your stay in Nashville.



How Many Rooms Does The Union Station Nashville Yards Have?


What Are the Check-In And Checkout Times?

4:00 p.m. check-in, 11:00 a.m. checkout

What Do I Need in Order to Check In?

A valid form of identification and a form of payment. 

Where Do I Check In?

Our front desk is located to your right, as you enter the main hotel lobby.

Does the Hotel Offer Parking?

Valet parking is available. The overnight rate is $59 per night, per vehicle. Parking for ERGO and Stationairy is complimentary for the first 2 hours, after which daily rates will apply. Oversized parking is $75 per day. Extra-large vehicle parking is $118 per day.

What Is the Cancellation Policy?

Please cancel no later than 48 hours prior to arrival to avoid any penalty charges. 

I Need to Make Changes to My Reservation. Who Should I Contact?

Please contact Marriott reservations at (888) 236-2427. 

Do You Provide ADA-Compliant Accommodations?

Absolutely! Please make reservations aware when holding your room that you require ADA-compliant accommodations. 

Does the Hotel Allow Smoking?

We are an entirely non-smoking hotel. 

Are Pets Allowed at the Hotel?

We welcome your pets at The Union Station Nashville Yards. A fee and waiver are required for all pet stays.


Hotel Amenities

Does the Hotel Offer Room Service?

In-room dining is available daily from 6:00 a.m. through 11:00 p.m. You’ll find the room service menu available on your television. 

Location, Transportation and Parking 

What Is The Union Station Nashville Yards’ Address?

We are located at 1001 Broadway, at the intersection of Broadway and 10th Avenue.

What Is There to Do Around the Hotel?

There is a little bit of everything within walking distance of the hotel, from museums to iconic Broadway honky-tonks, to some amazing dining options in The Gulch. Feel welcome to check in with our front desk staff to assist with recommendations, or check out our list of local attractions here. 

I’m Coming from the Airport. What Is the Best Way to Get to the Hotel?

Follow the route for 40 West toward Nashville, keep left to follow the exit for 65 North toward Louisville, take the exit for Broadway, and turn right on Broadway. The hotel will be on your right.



Venues/Maximum Capacity at the Hotel

The Union Station Nashville Yards has four venues, including elegant architecture and design features. The max capacity is 300 for a reception space.

Are There Wedding Planners on Property?

We have a dedicated wedding specialists on our events team, both of which have been in the industry for several years and have welcomed multiple weddings to Union Station.

Are There Any Weddings Special Packages?

Our Tie the Knot package includes everything for the big day, from discounted guest room blocks, to overnight suite accommodations for the bride and groom, to a lavish and memorable meal.

Is There a Catering Service Team?

Our onsite experts are ready to make your special day everything you’ve imagined. With years of experience, the Union Station Nashville Yards team offers menu expertise, access to the city’s top vendors, flawless execution and day-of details oversight.